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Register for Upcoming Live CHAMPS Webcasts
View Online Archived CHAMPS Webcasts

Note: Use the following symbols to help identify the resources most appropriate for you.

	SYMBOL	INTENDED AUDIENCE
		CHC Non-Clinical Staff: Administration, Management, Finance, Operations, Development, etc.
		CHC Clinical Staff: Medical providers, Behavioral health specialists, Dentists, etc.
		CHC Board Members

New CHAMPS webcasts are currently under development. Please check for more details coming soon.

Visit the Distance Learning Library to downloand handouts, evaluations, and other documents created for these and other past CHAMPS webcasts.

  
Lifestyle Modification for
Prevention and Management of Diabetes Mellitus
Presented by Michael T. McDermott, MD

Target Audience: Physicians, Physician Assistants, Nurse Practitioners, Nurses, Medical Students, Nursing Students, Health Care Administrators, Public Health Workers, Pharmacists
Topics: Review the epidemiology of the progressive epidemic of Type 2 Diabetes Mellitus in the United States; Explain the current concepts of the pathophysiology of Type 2 Diabetes Mellitus; Discuss the various dietary alterations that have been shown to be valuable in the prevention and management of Type 2 Diabetes Mellitus; Explain the role of regular physical activity in preventing and treating Type 2 Diabetes Mellitus; Review weight loss strategies and the effects of successful weight reduction and maintenance on Type 2 Diabetes Mellitus; Q & A
Archived online through 04/14/10
CME available through 04/15/10

To view this archived webcast online, link to: http://www.vcall.com/replay and enter replay number 2146003387.
Charges may apply.

NOTE: Click on the "Resources" tab within the replay to download and print handouts, evaluation/CME form, and follow-up responses to questions posed during the live event.

    
Customer Service: the Art of Caring
Presented by Lisa Mouscher, Integrated Work Strategies

Target Audience: All Health Center Staff and Board Members
Topics: The Critical Nature of Customer Service in Health Care; Handling Challenging Situations with Confidence, Competence and Caring; Making the Most of Each Interaction: the Small Things Make a Big Difference; Communication through Listening: Hearing the Spoken and Unspoken Messages; Stress Management Techniques: Taking Care of Yourself So You Can Take Care of Others; Q & A
Archived online through 07/21/10
CME available through 07/22/10

To view this archived webcast online, link to: http://www.vcall.com/replay and enter replay number 2146003844.
Charges may apply.

NOTE: Click on the "Resources" tab within the replay to download and print handouts, evaluation/CME form, and follow-up responses to questions posed during the live event.

    
Successful Recruitment in Challenging Times:
A Community-Based Approach to Keeping Your Edge with Limited Candidates and Shrinking Funds
Presented by Cherith Flowerday, Colorado Rural Health Center

Target Audience: Health center/clinic staff responsible for or involved in recruitment, providers, and interested local organizations and citizens
Topics: Know how to involve community members in recruitment; Know how to lure the significant other of a candidate to your community; Know how to get the absolute most out of an onsite recruitment visit; Know how to make a job offer look more attractive than you thought possible; Learn what can give you an edge when a candidate is choosing from multiple offers; Q & A
Archived online through 01/20/11
CME availalbe through 01/20/11

To view this archived webcast online, link to: http://www.vcall.com/replay and enter replay number 2146004736.
Charges may apply.

NOTE: Click on the "Resources" tab within the replay to download and print handouts and evaluation/CME form.

NOTE: Computer links to this archived webcast are free for participants from CHAMPS and Colorado Rural Health Center (CRHC) Organizational Members. CME credit is free for participants from CHAMPS Organizational Members. CRHC member participants will be charged $15 per person for CME credit. All other participants will be charged $75 per computer link and $15 per person for CME credit after accessing the archive.

Multimodal Approach to the Treatment of Chronic Pain
Presented by Dr. Kris Robinson, The University of Texas at El Paso School of Nursing

Target Audience: Health center medical providers and support staff
Topics: Review the epidemiology of chronic pain; Understand how to implement a multidimensional assessment of chronic pain; Be able to adapt latest evidence-based practice guidelines to treatment of pain within a community health center; Understand how to implement a multimodal treatment approach that incorporates pharmacologic, non-pharmacologic, and alternative healing methods; Identify community resources for professionals and persons with chronic pain; Q & A
Archived online through 02/17/11
Determination of CME credit is pending

To view this archived webcast online, link to: http://www.vcall.com/replay and enter replay number 2146004841.
Charges may apply.

NOTE: Click on the "Resources" tab within the replay to download and print handouts and evaluation/CME form.

  
Archived 2009 Annual Conference Webcasts

The following three educational sessions were originally presented during the fall 2009 CHAMPS Annual Primary Care Conference. These were webcasted live for those who could not attend the event in person, and the webcasts are currently available as online archives.

• Safety Net Medical Home Initiative: Transforming Practices into Medical Homes
• Recruitment for Diversity
• Making CHIPRA Work: Options for Enrolling Eligible Children in Health Coverage

Handouts for these presentations are also available. Please click on the links below to download these resources.

• Handouts: Safety Net Medical Home Initiative
• Handouts: Recruitment for Diversity
• Handouts: Making CHIPRA Work

To access the online archived conference webcasts, contact andrea@champsonline.org with your name, title, and organization name.

Access to these archived webcasts from the 2009 conference will cost $65 for participants from organizations that are current CHAMPS Organizational Members, and $95 for participants from non-member organizations. Please visit the CHAMPS Organizational Members page to determine if your organization is a current member.

Future CHAMPS webcasts are currently in development. Please check back for more details coming soon.

  
The Culture of Customer Service
Presented by Lisa Mouscher, Integrated Work Strategies

Target Audience: Health Center HR Staff and Other Managers
Topics: The Critical Nature of Customer Service in Health Care; Defining a "Culture of Customer Service"; Customer Service Best Practices for Managers: Hiring, Training, and Walking the Talk; Standards, Policies, and Procedures: Guidelines and Guideposts; The Role of Accountability: the Key to Success; Q & A

The archived teleconference is available over the telephone through 09/30/09 and as streaming audio online through 07/21/10.

To access the telephone and/or online archive, contact andrea@champsonline.org with your name, title, and organization name.
Access to the archived teleconference will cost $50 for participants from organizations that are not current CHAMPS Organizational Members. Please visit the CHAMPS Organizational Members page to determine if your organization is a current member.

Click HERE to download handouts for this event.
Click HERE to download an evaluation form for this event.